FAQs
What types of massage services do you offer?
We provide a range of massage modalities, including Swedish, deep tissue, sports massage, aromatherapy, and more. Each session is tailored to your specific needs and preferences.
Where do you offer your mobile massage services?
Our mobile massage services are available within the massage therapist's location . We bring the massage experience directly to your home, hotel, or office for your convenience.
How do I book an appointment for a massage session?
Booking an appointment is easy! Simply visit our website and use our online booking system. Just click on either links to schedule your session.
What should I expect during a massage session?
During your session, our licensed therapists will discuss your needs and preferences before beginning the massage. You'll be provided with privacy to undress to your comfort level and will be properly draped throughout the session for modesty.
Are your therapists licensed and certified?
Yes, all our therapists are licensed professionals with extensive training and certification in various massage modalities.
Do I need to provide anything for the in-home massage service?
We'll bring everything needed for the massage, including a comfortable massage table, linens, lotions/oils, and relaxing music. Just ensure there's enough space for the massage table to be set up.
What products do you sell on your website, and why are they recommended?
Our website offers a selection of wellness products, including self-massage tools, and other items designed to enhance your relaxation and self-care routines. Each product is curated based on quality, positive reviews, and their contribution to a healthier lifestyle.
What is the significance of the massage shirts you sell?
Our massage shirts serve as a means to promote and advocate for legitimate massage therapy without any connotations of inappropriate services. They're a statement promoting professionalism and respect for the massage therapy profession.
Do you collaborate with other massage therapists or wellness professionals?
Yes, we value collaboration and community within the wellness industry. Feel free to reach out if you're a massage therapist seeking support or interested in networking opportunities.
Can I purchase gift cards for massage sessions or products?
Yes, we offer gift cards for both massage services and products available on our website. They make the perfect gift for friends and loved ones seeking relaxation and wellness.
Returns & Refunds
- Shirts- The Massage Thru only offers reprints or replacements for faulty orders, such as receiving a different item than they ordered, including incorrect colors, prints or wrong sizes, the order is eligible for replacement. . Only if there are subsequent issues with the replacement and with in 30 days of product delivery, along with the required photo proof, will a refund be provided.
- Amazon Products- Items may be eligible for return, refund, or replacement depending on the Amazon seller's return policies.
Shipping
- Shirts- Please allow 5-7 days for items to be shipped.
- Amazon Products- Please see on Amazon as it depends on your Amazon subscription and Amazon sellers.
Contact
Email us at themassagethru@gmail.com for questions, concerns, refunds/returns, or inquiries.
or
Mail us at 7643 Gate Parkway Ste 706 Jacksonville, FL 32256